ARRIS / Motorola SBG6900-AC DOCSIS 3.0 Cable Modem with AC1900 Wi-Fi Router Ratings and Comments

ARRIS SBG6900

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Amazon $156.97
$106.64
Best Buy $199.99

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Topic: SBG6900
5/5 (1)
 
Arthur Krueger (Keaau) says...
Bought this Arris SBG 6900-AC in 12/15 and it worked fine until it didn't. My internet froze and when I checked my system it showed purevpn WAS TURNED OFF. I sent them an Email asking for help and their answer was that “no work with Arris SBG6900 or any combo router/modem”. I ask them [support.purevpn.com ]to cancel my subscription, and for a refund and they said “NO” Their answer was a list of modems and Router that are compatible with their VPN service. Is there a work around for this? Arris teck support didn’t know what I was talking about (but did get internet working with a reboot)and was no help with VPN problem. Maybe a list of VPN services that will work with the Arris
Dan says...
Don't know if you tried this or if it will work for you, but here's some instructions from Arris on how to setup the SBG6900 for VPNs: SBG6900-AC VPN Passthrough Setup
Arthur Krueger (Keaau) says...
Thanks Dan. Did that work for you? My isp still shows up.
Scott Cain (Texarkana) says...
I have had this for only a week and so far so good. It is really fast. Every thing in my house is Wi-Fi so TiVo was buffering. I think that this is a great Modem.
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